SHIPPING & DELIVERY INFORMATION

 

Thank you for shopping with us! We strive to get your order on its way as quickly and safely as possible. Below you’ll find our dispatch cut-off times and the delivery services you can choose at checkout.

Dispatch Cut-Off Times

  • Monday–Friday

    • Order by 3 pm for same-day dispatch

    • Orders after 3 pm dispatched next working day

  • Saturday

    • Order by 11 am for Saturday dispatch

    • Orders after 11 am dispatched Monday

  • Sunday

    • All Sunday orders dispatched Monday

       


Delivery Services

ServiceDelivery WindowTracking & Signature
Royal Mail Special Delivery Guaranteed Next DayNext working dayYes, signature required
Royal Mail Special Delivery Next Day (1 PM)Next working day by 1 pmYes, signature required
Royal Mail Special Delivery Next Day (9 AM)Next working day by 9 amYes, signature required
Royal Mail Tracked 241–2 working daysYes, tracking only
Saturday DeliverySaturday if ordered by Friday 3 pmYes, signature required


Express Free Next Day Delivery

Express Free Next Day Delivery is available on all orders over £150. Select your preferred service at checkout.



Click & Collect

  • Available on eligible products (look for the “Click & Collect” badge).

  • Choose Click & Collect at checkout and pick up in store:

    • By 3 pm Mon–Fri → ready same day

    • After 3 pm Mon–Fri, or weekend orders → ready next working day



Tracking & Notifications

  • As soon as your order is dispatched, we’ll email you a tracking number.

  • You can also view status updates any time by logging into your account.



Need Help?

If you have any questions about cut-offs, services, or availability, please email us at info@ukvkwholesale.com or call 0116 402 8181. We’re here to help!